Report a problem with your provider

Are you experiencing problems with your provider? Please fill in your details and explain the problem. We will review your report and assess whether there is anything we can do to help you further with your provider.

Topics with a * are required.

First and last name

Company name

E-mail address Confirm e-mail address

Make sure you enter a valid e-mail address (for example: [email protected]).

For how many license plate numbers would you like to report a problem?

1 license plate number
Multiple license plate numbers (maximum 5)
More than 5 license plate numbers

License plate number

License plate number 1

License plate number 2

License plate number 3

License plate number 4

License plate number 5

Add a file with license plate numbers

Add a file containing the license plate numbers for which you have not yet received an OBU.

Provider name

Add supporting documents

Add any documents that are relevant to your report, such as an email or confirmation.

Describe your problem

Describe your problem as clearly as possible. Please also tell us when you contacted your provider.

Yes, I give permission to share my details with my provider if this is necessary.

Report a problem with your provider

Has this information helped you?

Thank you for your feedback!

Thank you for your feedback!